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Personal data that may be collected are the following:
The personal data we collect (“Data”);may be processed for the following purposes:
a) giving execution to a specific user request or provide a requested service;
b) allowing the Company to perform surveys on customers satisfaction related to the quality of Company goods and services according to the Company legitimate interest;
c) subject to your express consent, sending commercial communications as well as sending advertising on Company products and services, or performing market researches (“Marketing”);
d) subject to your express consent, analyzing your behaviors, habits and propensity to consume products and services provided by the Company as well as satisfy your expectations;
e) subject to your express consent, communicating Data to the companies controlled directly or indirectly by Arcahorn S.r.l. and/or connected to Arcahor S.r.l. that will process them to send commercial communications as well as advertising on their products and services, or to perform market researches
f) improving the user experience on the Company website.
Data may be processed in hardcopy, by automated or electronic means including via mail or e-mail, phone (e.g. automated phone calls, SMS, MMS), fax and any other mean (e.g. web sites, mobile apps).
Data may be processed by natural persons and/or legal entities, acting on behalf of the Company and under specific contractual obligations, based in EU Member States or in countries outside the EU.
Data may be communicated to third parties to comply with legal obligations, to execute Public Authorities orders or to exercise a Company right before judicial authorities.
Within its contractual relations the Company may transfer the Data in countries outside of the European Economic Area (EEA), and/or store them in databases managed by entities acting on behalf of the Company. Databases management and Data processing are bound to the purposes of the processing and are carried out according to applicable data protection law.
In case the Data are transferred outside of the EEA the Company will use any appropriate contractual measures to guarantee an adequate protection of the Data including – among the others – agreements based on the standard contractual clauses adopted by the EU Commission to rule the transfer of personal data outside of the EEA.
Third party websites accessible from this website are under the third party responsibility.
The Company declines all responsibility concerning requests and/or provision of personal data to third party websites.
The Controller is Arcahorn S.r.l. , with registered office l Contrada San Francesco, 4 – 62019 Recanati (MC) - Italy P.IVA: 00126560432 - CF: 00126560432 You can contact the Data Protection Officer at the email address [email protected]
Data processed to provide the Service and the Customer Satisfaction will be kept by the Company for the period deemed strictly necessary to fulfil such purposes. However, the Company may continue to store these Data for a longer period, as may be necessary to protect Company’s interests related to potential liability related to the provision of the Service.
Data processed for Marketing and Profiling purposes will be kept by the Company from the moment you give consent until the moment you withdraw the consent. Once consent is withdrawn, Data will no longer be used for these purposes, although they may still be kept by the Company, in particular as may be necessary to protect Company’s interests related to potential liability related to this processing unless further clarification is provided by the competent Supervisory Authority in this regard.
Data subjects can exercise the following rights:
Data subject can exercise the abovementioned rights by writing to Arcahorn S.r.l Contrada San Francesco, 4 – 62019 Recanati (MC) P.IVA: 00126560432 - CF: 00126560432 or at [email protected]
Cookies are text files containing small amounts of information that a user’s device (computer, tablet or mobile) downloads when it visits a website. They allow the site to “remember” your computer, but not specifically who is using it, and improve your user experience. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the site, then we know that the cookie information relates to you
Cookies are generally used for different purposes, such as letting the user navigate efficiently between pages, implementing the user's preferences and generally improving their browsing experience, by customizing the website according to their navigation and user profile. They can also help ensure that the adverts that the user sees online are more relevant to them and their interests.
Cookie can be classified as it follows.
Session cookies. These cookies are automatically erased when you close your browser.
Persistent cookies. These cookies remain on your device until they expire (in terms of minutes, days or years since the cookie creation/update).
Third-Party cookies. These cookies are stored on behalf of third parties.
Cookies can be managed and deleted by setting your browser. However, this may prevent you from properly use certain features on our website.
To give you the best experience on the cookie management side, we classify cookies of this website in four categories, based on their purpose: essential, comfort, performance, advertising.
You can enable and disable directly from this website each of the above cookie category (with the only exception of essential cookies, which are strictly necessary). In case of Third-Party cookies, this website will not use them after disabling (we cannot delete them).
Essential: These cookies are essential for websites and their features to work properly. E.g.: authentication cookies.
|COOKIE name||COOKIE Description||Duration||Origin|
|CART||The association with your shopping cart.||3600s||www.arcahorn.com|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.||3600s||www.arcahorn.com|
|COMPARE||The items that you have in the Compare Products list.||3600s||www.arcahorn.com|
|COOKIELAW||Store the user Cookie Law's preference.||3600s||www.arcahorn.com|
|CURRENCY||Your preferred currency||3600s||www.arcahorn.com|
|CUSTOMER||An encrypted version of your customer id with the store.||3600s||www.arcahorn.com|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.||3600s||www.arcahorn.com|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.||3600s||www.arcahorn.com|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID||3600s||www.arcahorn.com|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.||3600s||www.arcahorn.com|
|FRONTEND||You sesssion ID on the server.||3600s||www.arcahorn.com|
|GUEST-VIEW||Allows guests to edit their orders.||3600s||www.arcahorn.com|
|LAST_CATEGORY||The last category you visited.||3600s||www.arcahorn.com|
|LAST_PRODUCT||The most recent product you have viewed.||3600s||www.arcahorn.com|
|NEWMESSAGE||Indicates whether a new message has been received.||3600s||www.arcahorn.com|
|NO_CACHE||Indicates whether it is allowed to use cache.||3600s||www.arcahorn.com|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.||3600s||www.arcahorn.com|
|POLL||The ID of any polls you have recently voted in.||3600s||www.arcahorn.com|
|POLLN||Information on what polls you have voted on.||3600s||www.arcahorn.com|
|RECENTLYCOMPARED||The items that you have recently compared.||3600s||www.arcahorn.com|
|STF||Information on products you have emailed to friends.||3600s||www.arcahorn.com|
|STORE||The store view or language you have selected.||3600s||www.arcahorn.com|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.||3600s||www.arcahorn.com|
|WISHLIST||An encrypted list of products added to your Wishlist.||3600s||www.arcahorn.com|
|WISHLIST_CNT||The number of items in your Wishlist.||3600s||www.arcahorn.com|
Comfort: These cookies enable us to improve comfort and usability of websites and to provide various features. E.g.: comfort cookies can be used to store search results, language, character dimensions.
|__utmt||Used to throttle request rate.||10 minutes||www.google.com|
|__utmc||This cookie operates in conjunction with the __utmb cookie to determine whether the user is in a new session/visit.||End of browser session||www.google.com|
|__hstc||Main cookie for visitor tracking. It contains the domain, the initial and last timestamp, the current one, the session number.||13 months||www.hubspot.com|
|hubspotutk||Cookie used to keep track of the visitor's identity.||13 months||www.hubspot.com|
|__hssc||Cookies that keep track of sessions. It is used to determine if HubSpot should increase the session number.||30 months||www.hubspot.com|
|__hssrc||Determine if the visitor has restarted the browser.||Sessions||www.hubspot.com|
|messagesUtk||Cookie used to recognize visitors who send messages via chat.||13 months||www.hubspot.com|
Performance: These cookies collect information about how you use websites. Performance cookies help us, for example, to identify especially popular areas of our website. In this way, we can adapt the content of our websites more specifically to your needs and thereby improve what we offer you.
|1P_JAR||Store preferences about informations about users every time that visits pages that contains Google Maps.||1 month||www.google.com|
|CONSENT||Used for Google's services consent.||20 years||www.google.com|
|NID||Store preferences and informations about user.||6 months||www.google.com|
|GPS||Keeps tracking about statistics of Youtube visualization.||30 minutes||www.youtube.com|
|PREF||Keeps tracking about preferences and informations.||2 years||www.youtube.com|
|VISITOR_INFO1_LIVE||Keeps tracking about statistics of Youtube visualization.||6 months||www.youtube.com|
|YSC||Installed on pages that offer Youtube's video.||Session||www.youtube.com|
Advertising: These cookies are used to send advertising and promotional information that is relevant to you, e.g. based on the web pages.
Most browser applications automatically accept cookies but you can set it to receive an alert each time an operator tries to send you cookies/pixel tags, and/or prevent it from accepting them. On most browsers, the “Help” portion of the toolbar will tell you how to prevent it from accepting cookies, how to have it notify you when you receive cookies/pixel tags, or how to disable cookies/pixel tags altogether.
Below are pages describing these settings in more detail for each browser:
If you want to know more about cookies, have any question or want to send us suggestions, please contact us at [email protected] or at +39 071/7500737
Data Controller is ARCAHORN srl, Contrada San Francesco, 4 – 62019 Recanati (MC) P.IVA: 00126560432 - CF: 00126560432.